Privacy Policy
Last updated: 10 November 2026
1. Introduction
This Privacy Policy explains how Infinitum ("Infinitum", "we", "us") collects, uses, shares and protects personal information when you visit our website or use our services. By using Infinitum, you acknowledge the practices described below.
2. Information we collect
- Account information — name, email address and authentication details you provide.
- Exchange connections — encrypted API keys with trade-only permissions.
- Usage data — pages visited, features used, device type, browser and approximate location.
- Communications — messages you send to our team, including early-access requests.
3. How we use information
- To provide, operate and improve the platform.
- To execute orders and run bots strictly according to your instructions.
- To secure accounts, detect fraud and prevent abuse.
- To send service notices and, with your consent, product updates.
- To meet legal and regulatory obligations.
4. Legal bases
Where applicable data protection law (such as the GDPR or UK GDPR) applies, we process personal data on the basis of contract performance, legitimate interests, compliance with legal obligations and, where required, your consent.
5. Sharing
We do not sell personal information. We share data only with service providers that help us operate Infinitum (such as hosting, analytics and email delivery) under strict confidentiality obligations, with exchanges you choose to connect, or where required by law.
6. Security
Credentials are encrypted at rest using AES-256 and in transit using TLS 1.3. Access to production systems is restricted and audited. No method of transmission is entirely secure, but we continuously work to protect your information.
7. Retention
We keep personal data only for as long as needed to provide the service and meet legal obligations. When you close your account, we delete or anonymise your data within 30 days unless retention is legally required.
8. Your rights
Depending on your location, you may have the right to access, correct, delete, restrict or port your personal data, and to object to or withdraw consent for certain processing. To exercise these rights, contact us at the address below. You may also lodge a complaint with your local supervisory authority.
9. Cookies
This website uses only essential cookies and privacy-friendly analytics to understand aggregate usage. You can control cookies through your browser settings.
10. Children
Infinitum is not intended for individuals under 18, and we do not knowingly collect their personal information.
11. Changes
We may update this policy from time to time. Material changes will be announced on this page with a revised "Last updated" date.
12. Contact
Questions about this policy? Write to privacy@infinitum.app.